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Privacy

DATA CONTROLLER

This is the website of Dockx Movers nv.
Terbekehofdreef 12
BE 2610 Wilrijk
VAT number: 0430 660 697

YOUR PERSONAL DATA, OUR RESPONSIBILITY

We collect personal data on the website of Dockx Movers. This data is managed by our company.

Every time you visit our site we save:

  • your domain name (IP address) when you visit our webpages.
  • your e-mail address if you post messages/questions/orders on this website.
  • your e-mail address when you notify this to us.
  • all information regarding the pages of other sites you consulted to navigate to our site. 
  • all information regarding the pages you consulted on our site. 
  • all information you provided voluntarily (e.g. search information and/or site registration). 

This information is used:

  • for internal commercial purposes.
  • to improve the content of our website.
  • to individualise the content and the layout of our pages for every individual visitor. 
  • to possibly notify you of updates of our site.
  • to possibly contact you later for direct marketing purposes.

On placing an order we ask you for your personal data (name/address/e-mail/telephone or mobile) and financial information (credit card number).  If you specify a phone number online, Dockx Movers will call you to – if necessary – inform you about a question or order you placed online.  You are notified by e-mail as soon as we receive confirmation from the bank of the payment of your order.

If you want, your personal data can also be used to keep you up to date of our promotions, new products and general news.  These events are optional. In other words, you select yourself whether you want to be kept up to date. Information sent during registration and on participation in certain campaigns can be used by Dockx Movers and notified to other companies within Dockx Group for marketing purposes. You can request a list of these parties by sending a message to the following e-mail address: boxes@dockx.be or phone number +32 3 827 30 30.

USE OF COOKIES

A cookie is a small file sent by an Internet server which installs itself on the hard disk of your computer. This file keeps track of the visited website and contains a number of details about this visit. On this site we use a cookie to save your choice of language.  

SECURITY

If we transfer or receive your data on our website, we always use the recognised encoding technology standards in the IT sector. We have implemented the necessary security measures to prevent any loss, unlawful use or changes of information we received on our site. If we receive or transfer certain critical information, such as financial information, we use a secure server. 

HOW TO CONTACT OUR COMPANY WITH REGARD TO THIS PRIVACY POLICY?

If you want more information about our privacy policy, you can always contact us 

IF YOU SPECIFY YOUR POSTAL ADDRESS ONLINE

  • you may receive periodic mailings from us, with information about products and services and upcoming events. If you no longer wish to receive these mailings, please contact us at the aforementioned address.
  • you may receive mailings of other companies within Dockx Group. If you no longer wish to receive these mailings, please contact us at the aforementioned address.

NB: In the latter case you may not forget to specify your exact name and address (correctly spelled). We undertake to remove your details from the list we share with other companies on simple request.

IF YOU SPECIFY YOUR PHONE NUMBER/MOBILE ONLINE

  • you may be contacted by telephone by our company relating to information about our products and our services or about upcoming events. If you no longer wish to receive these telephone calls, please contact us at the aforementioned address.
  • you may be called by other companies within the Dockx Group. If you no longer wish to receive these telephone calls, please contact us at the aforementioned address.

NB: In the latter case you may not forget to specify your exact name and address (correctly spelled).  We undertake to remove your details from the list we share with other companies on simple request.

IF YOU SPECIFY YOUR E-MAIL ADDRESS ONLINE

  • you may be contacted by e-mail by our company relating to information about our products and our services or about upcoming events (for direct marketing purposes) if you gave your explicit consent for this or if you are already a customer and you specified your e-mail address. If you no longer wish to receive these e-mails, please contact us at the aforementioned address.
  • you may receive e-mails for direct marketing purposes of other companies within Dockx Group if you gave your explicit consent for this.  If you no longer wish to receive these e-mails, please contact us at the aforementioned address.

NB: In the latter case you may not forget to specify your exact name and address (correctly spelled). We undertake to remove your details from the list we share with other companies on simple request.

RIGHTS OF THE REGISTERED PARTY

On request we provide access to the visitors of our site to all the information we keep of them. If you want to access this information, please contact us at the aforementioned address.

On request we give visitors the opportunity to correct any incorrect data we keep of them. If you want to correct your personal data, please contact us at the aforementioned address.

If you think our site is not in keeping with our privacy policy, please contact us at the above address.

CHANGE AND NOTIFICATION OF THIS PRIVACY REGULATION

Dockx Movers may use the consumer information for new purposes that have not yet been specified in our ‘privacy policy. In this case we will contact you before using your details for these new purposes and inform you of the changes to our rules and regulations for the protection of personal data and to give you the opportunity to refuse.